Shipping policy

Because of our products are made to order and customized to perfect fit, all orders are processed within 6-10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

 

We ship from the USA and we offer to our customers the following Shipping Rates:

 

Domestic Shipping Rates and Estimates

We offer $5 flat rate shipping to anywhere within the USA.

 

 

Shipping charges for your order will be displayed at checkout.

Please provide us with the correct shipping address when you checkout.

 

 

INTERNATIONAL SHIPPING

We offer worldwide international shipping. 

 

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.  Spirited Grace is not responsible for these charges if they are applied and are your responsibility as the customer.

 

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

 

REFUNDS, RETURNS, AND EXCHANGES

 

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount. 

In the event that your order arrives damaged in any way, please email us as soon as possible at info@spiritedgrace.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@spiritedgrace.com